Terms of service
Here is the updated Terms of Service for Snorelia, translated into English with all business references updated to Snorelia and infosnorelia@gmail.com.
In addition, generic references to the initial Spanish owner/NIF details have been updated into a standard international e-commerce legal structure while keeping the strong EU consumer protection compliance intact:
Terms of Service
Terms of Service — Snorelia
OVERVIEW
Welcome to Snorelia! Throughout the site, the terms "we", "us", and "our" refer to Snorelia. Snorelia operates this store and website, including all information, tools, content, features, products, and services available to you, the customer, to provide you with a curated shopping experience (the "Services"). Snorelia is powered by Shopify technology, which enables us to provide these Services to you.
The following terms and conditions, along with any policies referenced herein (these "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, manage, or purchase for.
To use the Services, including browsing our online stores or purchasing any products, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to supply this information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person or entity.
SECTION 2 - OUR PRODUCTS
We have made every effort to display the colors and images of our products as accurately as possible. However, please note that actual product colors or appearance may vary depending on your device type and screen settings.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales or quantities of any products or Services offered to any person, geographic region, or jurisdiction on a case-by-case basis.
Information regarding the intended use of our products is for general informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease, including sleep disorders such as sleep apnea. If you have a medical condition related to sleep, please consult a qualified healthcare professional before using our products.
SECTION 3 - ORDERS AND CONTRACT FORMATION
When you place an order, you are making an offer to purchase. Snorelia reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not deemed accepted until Snorelia confirms processing and shipment. We must receive and process payment before accepting your order.
Please review your order carefully before placing it, as Snorelia may be unable to cancel or modify orders once they are submitted. If we make a change to or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.
You may return or exchange purchases solely in accordance with our Refund Policy, which incorporates your statutory 14-day right of withdrawal under European Union consumer laws. You represent and warrant that your purchase is for personal, non-commercial, household use only, and not for commercial resale or unauthorized export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotional offers are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Published prices include applicable VAT unless explicitly stated otherwise; shipping fees will be displayed separately prior to order confirmation in accordance with our Shipping Policy.
We may occasionally run promotional offers that alter pricing strategies and are governed by separate rules. If there is a conflict between promotional rules and these Terms, the promotional rules will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account details for all purchases made at our store. You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the designated payment method; (iii) charges incurred will be honored by your financial institution; and (iv) you will pay the posted charges, including applicable shipping fees and taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery of orders are governed by our Shipping Policy. Stated delivery timeframes are estimates and are not contractually guaranteed unless explicitly indicated otherwise in your order confirmation. We are not liable for delivery delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.
SECTION 6 - STATUTORY RIGHT OF WITHDRAWAL AND LEGAL WARRANTY
Right of Withdrawal: If you are a consumer residing within the European Union, you have a statutory right to cancel your purchase within 14 calendar days of receiving your item without giving any reason. Complete details regarding how to exercise this right can be found in our Refund Policy.
Legal Conformity Warranty: Products sold by Snorelia carry the statutory legal warranty of conformity in accordance with applicable EU consumer protection regulations for items that are defective or non-compliant with the contract at the time of delivery. This statutory warranty is independent and non-waivable. To make a warranty claim, please contact us at infosnorelia@gmail.com.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services—including but not limited to all trademarks, brand names, text, images, graphics, product reviews, videos, audio clips, and overall site layout and design—are the property of Snorelia, its affiliates, or licensors, and are protected by copyright, trademark, and other applicable intellectual property laws.
These Terms grant you a limited, non-exclusive license to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, download, store, or transmit any material from our Services without our express prior written permission. All rights not expressly granted herein are reserved by Snorelia.
Snorelia names, logos, slogans, and product titles are trademarks of Snorelia. Shopify names and logos are registered trademarks of Shopify Inc. All other trademarks appearing on the site belong to their respective owners.
SECTION 8 - OPTIONAL THIRD-PARTY TOOLS
We may provide you with access to third-party tools that we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties, representations, or endorsements. We shall have no liability arising from or relating to your use of optional third-party tools. Any use of such tools is entirely at your own risk and discretion.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products, and services available via our Services may include materials or hyperlinks from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials. Complaints, claims, or questions regarding third-party products should be directed to the respective third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
Snorelia is hosted on Shopify Inc., which provides the underlying e-commerce platform. However, all purchases made on this website are executed directly with Snorelia. By using these Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Snorelia. You hereby release Shopify and its affiliates from any claims, liabilities, or damages arising out of your transactions with Snorelia.
SECTION 11 - PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy, and certain payment/logistical data may be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
SECTION 12 - USER REVIEWS AND COMMENTS
If you submit or post reviews, feedback, creative ideas, or suggestions (collectively, "comments"), you grant us a non-exclusive, royalty-free, perpetual, worldwide, sublicensable license to use, reproduce, modify, publish, distribute, and display such comments in any media for any purpose, including commercial use.
You represent and warrant that: (i) you own or control all rights to your comments; (ii) you have disclosed any material connection or compensation received; and (iii) your comments comply with these Terms. We are under no obligation to keep comments confidential, pay compensation, or respond to comments. We reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, or in violation of these Terms.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order), without prejudice to your statutory rights as a consumer.
SECTION 14 - PROHIBITED USES
You may use the Services only for lawful purposes. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to submit false or misleading information; (f) to upload viruses or malicious code; (g) to collect or track personal information of others; (h) to spam, phish, pharm, or scrape; or (i) to interfere with or elude security features of the Service. We reserve the right to terminate your account or access for violating any prohibited uses.
SECTION 15 - AGENTS AND AUTOMATED ACCESS
If you access or permit an Agent (automated software, bot, or scraper acting on your behalf) to access the Services, the Agent must identify itself clearly in each HTTP request header, refrain from disguising its automated nature, and comply with all site access protocols. We reserve the right to block or limit technical access to any automated Agent at our discretion.
SECTION 16 - TERMINATION
We reserve the right to terminate or suspend your access to the Services at our sole discretion at any time, without affecting your rights regarding orders already accepted and paid for prior to termination. You remain liable for all amounts due up to and including the date of termination.
Sections concerning Intellectual Property, User Comments, Disclaimer of Warranties, Limitation of Liability, Indemnification, Applicable Law, and Severability shall survive termination.
SECTION 17 - DISCLAIMER OF WARRANTIES
Except as expressly required by mandatory consumer protection legislation (such as statutory guarantees of conformity), the Services and all products delivered to you are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Snorelia, its directors, officers, employees, affiliates, or suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, or loss of data arising from your use of the Services or products. Nothing in this clause limits our liability for intent, gross negligence, personal injury, or breach of mandatory statutory consumer protections.
SECTION 19 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Snorelia, Shopify, and our parent, subsidiaries, affiliates, partners, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your infringement of a third party’s rights.
SECTION 20 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of remaining provisions.
SECTION 21 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and Snorelia governing your use of the Service.
SECTION 22 - ASSIGNMENT
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time provided it does not reduce your statutory consumer protections.
SECTION 23 - GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed in accordance with applicable EU consumer legislation. If you are a consumer residing within the European Union, disputes shall be submitted to the competent courts of your place of residence.
European Union consumers may also access the European Commission's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at infosnorelia@gmail.com.